Process and exception mapping
Document the current steps and identify where manual judgement should remain.
Web Applications & Software
Business Process Automation
Connect the work between one task and the next.
Reduce repeated data entry and manual handoffs with business process automation. Map your workflow and discuss a practical solution with Web Build Solutions.
Start with your goal. No technical specification needed.
The scope
What we can help with.
We shape the work around your priorities. Here are the main areas we can discuss.
Approval rules and task handoffs
Define triggers, decision owners and handoffs so work follows an agreed path.
Notifications and integration requirements
Plan what happens when a connection fails or a task needs someone’s attention.
What we agree before starting
Discuss your users, permissions, data, integrations and support needs so we can define the right scope. The final deliverables and responsibilities belong in the agreed project scope.
How it works
A clear path
through the work.
Review the process before automating it, define triggers and exceptions, then test normal and failed handoffs.
- 01
Understand the workflow
Map users, records and exceptions before deciding how the software should work.
- 02
Shape and build
Agree priorities, review the proposed experience and implement the scoped features.
- 03
Validate and hand over
Check agreed journeys and access rules, then plan deployment and continuing ownership.
Scope, review points and responsibilities are agreed together. Pricing is based on the work your project needs.
Relevant project work
See the work
in context.
Explore the requirements, delivered scope and outcomes of related projects. Your project’s scope and results will depend on its own requirements.
Explore All Case StudiesWCR: connecting material requests, purchasing and stock
Delivered work: Web Build Solutions rebuilt the system with a React interface, custom PHP APIs and a MySQL database. The work included system planning, implementation, migration of existing data and deployment. Rather than treating purchasing and stock as separate tasks, the application connects the material journey from divisional requirements to receipt and allotment.
Outcome: The system is live in production and used by railway divisions and zonal officers. The delivered workflow gives teams a structured way to trace material movements and investigate earlier changes.
Read the Case Study — WCR: connecting material requests, purchasing and stockAustarHQ: a connected workspace for real estate operations
Delivered work: Web Build Solutions implemented an Angular application with a PHP backend and VaultRE integration. The platform brings administrators and agents into connected workflows for property information, review activities and campaign coordination. Technical delivery followed the requirements and design specifications supplied by Datacal New Zealand.
Outcome: The delivered internal platform brings several real estate administration workflows together. Teams can work with listing information, review records and marketing activities within an application designed around their operational needs.
Read the Case Study — AustarHQ: a connected workspace for real estate operationsBefore you decide
Your questions,
answered clearly.
Something specific to your setup? Talk it through with us.
Should every step be automated?
No. Approvals, unusual cases and judgement calls may remain manual. We agree which steps benefit from automation.
How is the scope and price decided?
We review your requirements, existing setup, dependencies and priorities. Pricing is consultation-based and reflects the agreed deliverables. Third-party fees and ongoing support are considered separately where relevant.
What should I send in my enquiry?
Describe the current process, decision owners and common exceptions. Include where manual judgement must remain. Include any timing constraints and the main change you want to achieve. Public links or anonymised examples are enough to start; access can be arranged separately.
Let’s build together
Tell us what you
want to improve.
Tell us what you want to change and what is getting in the way. We can discuss your requirements by email or phone and work out the next step together. No full specification is needed.