WordPress & CMS Development

That is a central requirement to discuss. List the content your team maintains and ask for editing tasks to be demonstrated with realistic examples. We can build agreed content types and reusable layouts, define editor permissions and prepare handover. Wider design changes, new features and routine content assistance should have clear responsibilities in the support arrangement.

It may be possible if the CRM provides suitable access and the required information can be exchanged. We review fields, permissions, the destination record and failure handling before including a connection. A notification is only part of the journey: agree where the original enquiry is kept and who is responsible for responding.

Not simply because you need editable pages and forms. An established CMS and existing business tools may be enough. Custom work becomes relevant when essential permissions, records or workflows cannot be handled sensibly through that setup. We start with publishing tasks and customer journeys, then separate standard configuration from any genuinely necessary custom development.

Agree who handles platform updates, backups, checks on important features, licence renewals and support requests. Training and account access also need a clear handover. Managed hosting and content support are not automatically the same as CMS maintenance. We define the continuing responsibilities and exclusions with you so editors and support contacts know what to do.